If you’re planning to install a heat pump in Massachusetts, you probably know about Mass Save rebates—which can provide up to $10,000 in savings. But did you know that you must use an HPIN-certified contractor to qualify?
Many homeowners make the mistake of choosing a contractor who is not part of the HPIN network, only to find out later that they aren’t eligible for rebates. In this post, we’ll explain what HPIN certification is, why it matters, and how to ensure your installation qualifies for rebates.
Related: Learn how to qualify for Mass Save rebates.
What Is an HPIN-Certified Contractor?
The Heat Pump Installer Network (HPIN) is a program managed by Mass Save to ensure that only qualified contractors install heat pumps under the rebate program.
HPIN-certified contractors must meet strict training and experience requirements to be listed in the Mass Save contractor directory.
HPIN Contractor Requirements:
- Must hold a valid Massachusetts HVAC, plumbing, or electrical license.
- Must complete specialized heat pump training for energy efficiency.
- Must be insured and comply with Mass Save’s quality standards.
- Must submit detailed installation documentation for rebate eligibility.
Looking for an HPIN-certified contractor? Lund Plumbing & Heating is fully certified and handles the entire rebate process for you.
Why Does HPIN Certification Matter?
Using an HPIN-certified contractor is mandatory if you want to qualify for Mass Save rebates. Here’s why:
1. Only HPIN Contractors Can Submit Rebate Applications
If you work with a non-certified contractor, Mass Save will reject your rebate application, leaving you without any savings.
2. HPIN Contractors Follow Strict Installation Standards
Not all contractors specialize in heat pumps, and poor installation can lead to:
- Reduced energy efficiency
- Higher heating and cooling costs
- Shortened system lifespan
An HPIN-certified contractor ensures your system is installed correctly to maximize energy savings.
3. You Get Verified Equipment That Qualifies for Rebates
Mass Save requires that only ENERGY STAR® Cold Climate heat pumps be used for rebate eligibility. HPIN contractors know which models qualify and will help you choose the right system.
Related: Compare whole-home vs. partial-home heat pump rebates.
How to Verify That Your Contractor Is HPIN-Certified
Before hiring a contractor, check to see if they are listed in the Mass Save HPIN Directory.
Questions to Ask Your Contractor:
- Are you Mass Save HPIN-certified?
- Do you handle rebate paperwork and submission?
- Will you install a Mass Save-approved ENERGY STAR® heat pump?
- Can you provide references from past heat pump installations?
Need an HPIN-certified contractor? Contact Lund Plumbing & Heating—we’re fully certified and manage the entire rebate process for you.
What Happens If You Use a Non-Certified Contractor?
If you choose a contractor who is not HPIN-certified, you may face:
- Rebate Denial – Your application won’t be approved.
- Warranty Issues – Some manufacturers require HPIN installation for warranty coverage.
- Lower Efficiency & Higher Bills – Poorly installed heat pumps don’t perform as expected.
Even if a contractor claims they “know how to install heat pumps,” they must be HPIN-certified to process your rebate.
Related: Learn how the Mass Save HEAT Loan can help with 0% financing.
Final Thoughts: Work With an HPIN-Certified Contractor
Mass Save offers huge savings on heat pumps, but only if you work with an HPIN-certified contractor like Lund Plumbing & Heating.
At Lund Plumbing & Heating, we:
- Ensure your heat pump meets all Mass Save requirements
- Handle all rebate paperwork and approvals
- Guarantee expert installation for maximum efficiency
Call us today at (781) 944-2222 or schedule a consultation to make sure your installation qualifies for up to $10,000 in Mass Save rebates.
